Gold Heat FAQs

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Gold Heat FAQs2020-10-12T09:30:14-07:00
Is Gold Heat electric radiant heat manufactured in the USA?2020-10-21T10:38:09-07:00

Yes!  Gold Heat electric radiant heat products are designed and hand-assembled and manufactured in the U.S.A., in our hometown of Hillsboro, OR.

Do you have to clean tile floors with Gold Heat a certain way?2020-10-10T17:01:25-07:00

No. Clean your tile as you normally would. Keeping your tiles clean has zero negative effect on the radiant floor heat system.

Are Gold Heat mats certified?2020-10-14T08:44:39-07:00

Yes. They are listed in both U.S. and Canada.

Do I need to install the Gold Heat radiant floor heat mat to a dedicated circuit?2020-10-21T10:46:56-07:00

A Gold Heat mat must be installed on a dedicated circuit in accordance with the National Electric Code.
The Gold Heat mat must be protected by a GFCI per National Electrical Code. If a GFCI thermostat is not used, Gold Heat recommends installing on a dedicated circuit with a CGCI circuit breaker.

What information do I need to submit to Gold Heat to custom design my Gold Heat radiant floor heat mat?2020-10-21T10:38:56-07:00

You will need to show the floor heat border and cold lead location and cold lead length (on dedicated layer).

Make sure to include 2” space, on your layout, between where the mat will lay and unmovable items such as a toilet, walls, cabinets, and furniture.

Submit your floor plan drawings in .dwg or .dxf format to design@goldheat.com.

This is a good example of what the Gold Heat Design Team needs to produce a radiant floor heat mat to your floorplan’s exacting specifications.

Gold Heat Design Standards
What are my choices of cold lead lengths?2020-10-21T10:39:22-07:00

Standard cold lead lengths are 6’, 10’ and 20’.

Gold Heat offers other cold lead lengths, too. If you need another size, specify your need during the customized heat mat ordering process.

What is the power draw on a Gold Heat electric radiant floor heat mat?2020-10-10T15:45:37-07:00

Nominal power draw is 15w/square ft or .125 amps per sf at 120v.
Narrowest heated feature is 4.25”.

Should I split the mat into multiple zones?2020-10-10T15:44:36-07:00

Larger installations should be split into multiple zones to spread the thermostat load and to ensure comfort.

What is the Gold Heat thermostat rated for?2020-10-10T15:43:21-07:00

Each thermostat is rated for 15 amps, allowing it to control 120 square feet of heated area.

What type of thermostat does the Gold heat electric radiant floor heat mat use?2020-10-10T15:42:21-07:00

The Sinope TH1300 floor sensing thermostat includes an integral 5mA GFCI.

What is the maximum area each Gold Heat mat can heat?2020-10-11T14:51:51-07:00

The maximum heated area for any single mat is 108 sq ft. 120V, 15w/sq ft.

330” maximum heated area for any single mat (using the full length should be a rare occurrence because controlling the bathroom heat separately from the living room is strongly recommended.

What is the minimum size of a Gold Heat mat I can order?2020-10-10T15:37:49-07:00

The minimum size of a mat is 5 sq ft. minimum heated area.

What are the specifications of a Gold Heat electric radiant floor heat mat?2020-10-10T15:36:41-07:00

The mat is 91” max width.

Is installing Gold Heat electric radiant floor heat really ready to install out-of-the-box?2020-10-10T15:35:04-07:00

Yes it is!

  1. Take the heat mat out of the box.
  2. Lay it out over your floor plan.
  3. Apply thin set.
  4. Tile the same day!
Are you able to repair a Gold Heat electric radiant floor heat mat?2020-10-20T12:38:58-07:00

YES!
Browse the Gold Heat electric radiant floor heat mat repair guide for instructions on how to repair a Gold Heat mat. For additional help, feel free to contact a Gold Heat Design Engineer at (877) 789-4328 or design@goldheat.com.

(mat repair guide is Gold Heat repair guide 07072020)

What tools are required for installation?2020-10-10T15:25:22-07:00

You will need the following tools:

    Multimeter

  • Staple gun
  • LoudMouth®️ installation monitor (supplied)
  • Sharpie®️ marker
  • Chisel or router
  • Tape or hot melt glue gun
Are you able to troubleshoot a Gold Heat electric radiant floor heat mat?2020-10-10T15:22:14-07:00

Yes!!

Unlike other radiant floor heat manufacturers, Gold Heat customers always have access to design and installation help.

Gold Heat provides you the tools to troubleshoot a problem with the Gold Heat mat. If at any time you run into an installation problem, reach out to a Gold Heat Design Engineer for assistance at (877) 789-4328 or design@goldheat.com.

What does the Gold Heat radiant floor heat stack look like?2020-10-10T15:19:50-07:00

The Gold Heat mat is ready to install right from the box. A customized radiant heat mat is delivered already pre-terminated with fully encapsulated connections.

Simply lay out the fiberglass mesh, Gold Heat radiant floor heat mat on the sub floor. Thinset, let dry. You’re ready to install flooring.

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