Our team is standing by to assist you with your trouble-free design, ordering and installation process.
Design and Installation Support – 6am to 4:30pm PST
(877) 789-4328 – firstname.lastname@example.org
Sales and Order Assistance – 7am to 4:30pm PST
(866) 935-7782 – email@example.com
If a Gold Heat customized radiant heat floor heat mat is damaged during installation, and the location of the fault is not known, a Gold Heat design engineer can help you locate the fault.
Did someone use a razor knife to clean out the grout line?
Perhaps a badly aimed staple damaged a wire?
Do you think you may have cut a wire?